Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Site Control Panel you’ll find an in–depth Help section offering a plethora of help articles and frequently asked questions. They are compiled by our support team of trained techs. Simply type in your question and our clever software will return the most suitable answer.

  • Top quality support service

  • How–To Videos

  • We have prepared a collection of educational video tutorials that detailedly illustrate how to handle a typical issue connected with your Linux cloud website hosting account. You’ll find the educational videos in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 technical support service and feature a one–hour ticket response guarantee. Our accomplished customer service technicians will be online 24–7 and will settle any issue that you could possibly come across within less than 1 hour after the tech support ticket submission. In the majority of cases, a reply will be provided to you in less than 20 minutes.