A 99.9% Server Uptime
We have built our cloud website hosting platform using dependable hardware components and heavily modified software. Our system administrators have installed a modified version of SELinux on each of our physical servers to ensure the highest level of security and dependability. We’ve set up several distributed denial–of–service protection tools in addition to powerful firewall software to make sure our network is impenetrable and safe.
Our Linux cloud website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee stays the same.
A 99.9% Network Uptime
To be able to offer a topflight web hosting service, you can scarcely depend on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a hyper–fast connection speed with the rest of the world.
And because of this, no matter which data centers you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lower all possible risks with our cloud hosting packages and while we offer exceptional tech support, there are instances when the customer is simply not satisfied with what we have to offer. Or he has to move to a more powerful hosting solution, such as a virtual private server or a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not pleased, we will give you a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you probably know how annoying this can be, especially when your site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they’ll respond to you in under sixty minutes. And the best thing is that their average ticket response time is less than 20 minutes!